WNC : Mental Health text service

WNC have launched a new service for 24/7 mental health support.


24-hour mental health text message service launched in Northamptonshire

Northamptonshire Integrated Care Board (ICB) along with North and West Northamptonshire Councils have partnered with charity Mental Health Innovations to offer free, confidential and 24/7 mental health support to those across the county through the charity’s text messaging support service Shout.

The partnership has been funded through North and West Northamptonshire Public Health services and ICB to provide this innovative digital offer for anyone in Northamptonshire to enable them to access 24-hour mental health support, 365 days a year from their mobile phone.

The service launched on Monday 2 September and people in the county can text the word ‘IMATTER’ to 85258 to be connected to a trained Shout Volunteer. The service is open around the clock and can help with issues such as anxiety, stress, loneliness, depression and suicidal thoughts. The conversation, which takes place entirely by text message, aims to help the texter reach a calmer place with a plan to move forward. It will also signpost them to further support available locally.

Read the full article.


About Mental Health Innovations and Shout

Shout is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. Powered by charity Mental Health Innovations, Shout launched publicly in May 2019 and has taken more than 2.5 million conversations with more than 830,000 people who were feeling anxious, stressed, depressed or suicidal and who needed urgent support.

About Shout (giveusashout.org)

About Mental Health Innovations (mentalhealthinnovations.org)

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