Citizens Advice : Universal Credit claims

A message from Citizens Advice offering free help claiming Universal Credit. See this poster or this website (the Leicestershire service applies to Northamptonshire).

Help to Claim is a dedicated service from Citizens Advice. Our service:

  • is free, independent and confidential
  • supports clients start a new Universal Credit claim through to the first full payment
  • helps us identify the right support for each client through individual needs assessment
  • offers interpreters where English is an additional language
  • Our trained advisers can
    • check eligibility
    • support with the completion of the application
    • help prepare for the first JCP appointment

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